Your Care Team

Carla Payne, CMC

Certified Care Manager

Carla earned her Bachelor of Science in Human Services and a Masters in Counseling from the University of North Carolina at Charlotte. In 2004 she began volunteering at nursing homes which led her to become an Ombudsman and serve as an advocate for those living in skilled care facilities. She returned to graduate school in 2007 earning a Certificate in Gerontology from West Chester University. 

Carla began her work as a Professional Care Manager assisting families navigate the chaotic and stressful maze of elder care in 2010.  In 2013 she earned the National Certification in Care Management from NACCM. Carla is the current Unit Leader for Triangle ALCA members, is Vice President of WF Women in Networking Chapter and serves on the board of SING. 

"I want to help families through matters related to aging care and the care of our aging MATTERS and deserves attention, respect and commitment."

Jennie Griggs

Care Manager

Inspired by the words of the author C.S. Lewis who said, " you are never too old to set another goal or to dream a new dream," at the age of 63 after losing her husband, Jennie graduated with an MA in Aging Studies from Wichita State University. Her career path has included working as a national segment healthcare vice president, trainer, speaker, advocate, and senior fitness specialist. Jennie is most proud of serving as president for CHER (once an arm of The Center for Health Design) promoting and participating in academic research advocating healthcare products encouraging "aging in place." Jennie is an avid community volunteer, teaches several senior fitness programs, develops curriculum for higher education in geriatrics, and holds an NC and SC state license for Health and Life Insurance. Jennie share's "life's greatest gifts have been her loving family, friends, pets, life lessons through loss, and most importantly, her faith." 

Tammy Robbins

Care Manager

Tammy, originally from Goldsboro, NC, earned a Bachelor of Science in Education from Appalachian State University. She has lived in the Wake Forest and the Youngsville area for 19 years. Her three children, Anna, Cooper and Davis keep her busy. When her family is not working and going to school, they love to travel.  Tammy has worked in the senior field over eight years guiding families through the complexities of choosing senior care options for their loves ones. She has a genuine passion for helping others.

Tammy serves in many volunteer roles: As a founding member and the current President of the Senior Information & Networking Group; Ambassador with the Wake Forest Chamber of Commerce, and Women in Networking. Tammy has endless energy, enthusiasm and compassion for our aging population and their caregivers. 

I'm a Daddy's Girl and was named after my father Carl. 

My dad had many mental and physical health problems. 

His health continued to decline and I tried to help as I could living 9 hours away. He died July 8, 2007. I moved my Mom from NC to PA to a senior community with hundreds of apartments. On the one year anniversary of his death, my mother heard a tapping sound and looked to her window and found the white dove pictured above. The Dove remained in that exact spot for hours and hours. At 11 pm it closed its eyes and my Mom went to bed. The following morning the Dove was gone but the beautiful validation and message of love was clearly received!

I had served as a volunteer advocate for Seniors in Nursing Homes for years but following my Dad's death I went back to graduate school earning a certificate in Gerontology. I joined the Aging Life Care Association and started working as a Care Manager. 

I'm a "Daddy's Girl" and was named after my father Carl pictured above. My Dad had many mental and physical health problems throughout his life. His health continued to decline after my husband and I moved to Pennsylvania. I became the long distance daughter trying to manage and support as my Mom was also suffering from caregiver burnout and her own health concerns.  

My father died on July 8, 2007. On July 5, 2008 I moved my Mom from North Carolina to a retirement community in Glen Mills, PA. Three days later on the one year anniversary of my Dad's death, July 8, 2008 Mom was sitting in her new apartment looking out the window thinking of all that had happened within the past year. She heard a tapping sound and looked to the side window and there sat a pure white dove! She couldn't believe it! She was afraid to breath or move. The dove remained on that small one inch ledge for hours and hours. Eventually Mom slowly raised from her chair, found her camera and took several pictures (see photo above). The dove didn't move. The following morning the dove was gone. A white dove is a symbol of peace and love and on the one year anniversary of my Dad's death we got the message. Thanks Dad!

*I'm so grateful after hearing this story Elena Davis, owner of Galanova, created my logo incorporating the beautiful dove. 


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